Hotel Reservation System

Online Hotel reticence System Supervisor Mr. G. J. K. November 2012 generalization Our project is carried out to develop a web-based application c in alled Online Hotel Reservation System. The purposes of construct the Online Hotel Reservation System atomic number 18 for guests to make online arriere pensees and for hotel personnel powerfulness to mold second-stringers, housework matters and theme of the web application. Problems with the current organization which were discovered during business studies are time-consuming substitute process, ambiguity view of hotel condition, static subject matter in online body and lack of maintain solicitude form.The Online Hotel Reservation System is signifi set upt to optimize the potential of the system, which offer the speed and convenience of one-stop availability check, gross purchase and confirmation in reservation process. The system to be veritable would alike allow faculty to treat hold matters and update all da ta on the Internet, 24 hours a day, without involving a web designer. seek on this project is conducted by visiting the websites of various hotels and material on hotel reservation all from the profit.The methodology applied in developing this system is Waterfall Paradigm. In conclusion, this automated system is aimed to save time and bills for users thus resulting in high profit to the hotel and better services to the customers. Hotels ordain need low maintenance cost to maintain the system. The system to be developed would also provide an economical way for the customers to do board or meal engagement, or to obtain information. Contents Figures Tables Part1 INTRODUCTION 1. 1 PreambleThe online Hotel Reservation is developedfor COE 497 PROJECT 1 which is one of the final year courses offered in the Computer Engineering programme. The hotel referred to in this project is the KwamengaHotel located in Fumesua, Kumasi. afterward studying the current system for reservation at the hotel, it discovered that the system did not provide a way for hotel personnel to manage the content of the website. The content of the website is managed by the web designer. The system did not provide housekeeping brag for the housekeeper to keep track their daily work.Potential guests are also inefficient to view full picture of the way their going to mental reservation. The purposes of developing Online Hotel Reservation System for the hotel are to manage the online hotel reservation and contents of the hotels website. The application exit be divided willbe divided into two core functions. The commencement function is developed for the online transaction via Internet, which is mainly used by the hotels guests whereas the second function is developed for the hotels staff to manage the content of the website and housekeeping matters in hotel.The guests may access the hotels official website to perish information about the hotel, such as style rates, hotel facilities, locati on of hotel, and realistic tour on hotel get ons and to make the online hotel reservation that is room handing via the internet. Meanwhile, this application will enable hotels administrator to manage the online room reservation,online meal reservation, and housekeeping of hotel entourage. This application is aimed to provide solutions for current system in order to give better services to hotels guest.The application also will become a good tool for the hotel staff to manage the reservations, content of portal and housekeeping matters. 1. 2 Problem Statements The problems that influences the motives for creating a tender system for the hotel are stated below a) Time consuming reservation process Online guests begin to spend more time to confirm or guarantee their reservations b) Ambiguity view of hotel condition There is not more than information provided in current system for guests to know the condition of the hotel that they are going to stay in. c) Static content for onli ne systemThe content of their website is static and hotel personnel have no way to control content themselves. They are requisite to contact with system developer or programmer to update their website. d) Lack of housekeeping management system Current system did not provide feature to deal with housekeeping matters. 1. 3 Objectives * To develop an internet based system that results in signifi chiffoniert competitive advantage for the hotel in a exceedingly competitive market by effective advertising and promoting over the internet * To maximize the hotels sales and room occupancy by empowering customer to book their hotel rooms online. To support highly integrated processes and services that cross some business functions and reach out directly to the worldwide customers. * To provide improve services for existing customers while creating new business opportunities for the hotel. * To increase the productiveness of the staff by automated shared information and simplified schedul e process. 1. 4 Scope In this project, an online room reservation, meal reservation, packet reservation, managements for reservations, management of systems content and management for housekeeping is developed.The guests will use the online room reservation, meal reservation and package reservation facilities for room, meal and package booking respectively. Guests will use the application to notice information for hotel and may have virtual tour on hotel rooms. The definitive hotel staff will access the back office to manage room, meal, package reservation and maintain information about the hotel such as room rates and hotel specific offers. This system would also provide schedule for hotel housekeeping.For the online room reservation, the scope for the guests usage will be focussed on the instant room reservation. Meaning that, the guest may reserve the room in advance. The guests may check for room availability and take on the room type they preferred. Guests booking will have an instant confirmation. Guests can guarantee their reservation by giving the attribute card details in reservation form or by cash deposit. For online meal reservation, guest may reserve their meal from hotels restaurant in advance.They can view the set meal in stock(predicate) in the restaurant online without calling to the restaurant. For the back office, the scope for staff usage will be focused on management works. They can manage the room, meal and package reservation by reading the reservation records made by the guest. Staff will have a realized control of the systems contents through the back office. They can instantly update the hotels room description, availability, rates, news, special promotions and more at any time, at no cost.The housekeeping feature will be providing housekeeper a monthly schedule for their work. Housekeeper Manager may considerably generate schedule from the system. This is for the reference of housekeeper in order to keep the hotel rooms clean every day. The online Hotel Reservation System will upload to the server so that visitors can browse through this system via Internet. Meanwhile, hotel staff can access back office via local area network to manage the systems content, reservation and housekeeping. 1. 5 Contributions 1. 6 Expected sidetrack Part 2 LITERATURE REVIEW