Abstract In this paper I exit enclose the catamenia customer relationship issues facing the Data abridgment and process (DAP) branch at the National Air and home cognition Center (NASIC). This is non a traditional business, that I move over worked in this branch for some(prenominal) years in a few different roles. I have a great knowledge of the internal operations of this branch, and I am in a role to consume well-nigh of the replys spy in this paper. I will converge on some of the history of NASIC, and describe the current tell apart of DAP to establish why these measures should be implemented. Finally, I will upper side the proposed globepower nest egg afforded by implementing some of these measures. plan of the Report DAPs primary state is to collect, process, and analyze radio detection and ranging information collected on ballistic missiles. They do a fine job of this. The problem add ups in distributing that data to its customers. I have been tasked by DAP circumspection to come up with solutions that can improve on the current feedback, and change as much as possible to save on man hours. This paper will be used to entice DAP management that an electronic customer relationship management (CRM) solution will resolve the increasing disconnect between management, internal, and remote customers.

in that location are many commercial solutions available to automate and coalesce CRM solutions into your everyday processes. The problem lies with DAP operating in a categorize environment. With this in mind some solutions will have to be discounted because they can never be accredi! ted to be installed on a classified processing system. This issue has caused DAP to stop in a mindset that customer relationships have to be managed manually. DAP is not selling data for direct profit. However, the more(prenominal) customers that pauperization the data, the more funding they will receive every year. ground of the fraternity The National Air and Space Intelligence Center, with headquarters at...If you fortune to get a full essay, order it on our website:
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